Privacy Policy

Updated at: 2026-01-19.

Privacy Policy

Last updated: January 2026

At SteadyWeb, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and applicable Spanish data protection laws.

1. Data Controller

Controller: SteadyWeb
Contact Email: [email protected]

2. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identification data (name, email address)
  • Account and authentication data
  • Billing and subscription information
  • Technical data (IP address, device, browser)
  • Monitoring configuration data (URLs, domains, endpoints)
  • Usage and log data related to the Service

3. Purposes of Data Processing

Your personal data is processed for the following purposes:

  • Providing and maintaining the Service
  • Account management and authentication
  • Monitoring availability, SSL certificates, and domain expiration
  • Sending alerts and notifications
  • Billing, payments, and invoicing
  • Improving security and preventing abuse
  • Compliance with legal obligations

4. Legal Basis for Processing

We process personal data under one or more of the following legal bases:

  • Performance of a contract (Article 6.1.b GDPR)
  • User consent (Article 6.1.a GDPR)
  • Legal obligation (Article 6.1.c GDPR)
  • Legitimate interests (Article 6.1.f GDPR)

5. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Monitoring and log data retention periods may vary depending on the selected plan.

6. Data Sharing and Processors

We do not sell personal data. Data may be shared only with trusted processors providing infrastructure, payment, or notification services, under appropriate data processing agreements.

7. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs), in accordance with GDPR requirements.

8. User Rights

As a data subject under GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate or incomplete data
  • Request erasure ("right to be forgotten")
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent at any time

You may exercise these rights by contacting us at: [email protected]

9. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD):

https://www.aepd.es

10. Security Measures

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or alteration, including encryption, access controls, and monitoring.

11. Cookies

SteadyWeb uses cookies and similar technologies. Detailed information is available in our Cookie Policy.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page and, where appropriate, notified to users.

13. Contact

For privacy-related inquiries, please contact:

Email: [email protected]